Premium hospitality, beautifully run

Every stay,in clear sync.

Guests, hosts, cleaners, and ops — moving together, with an AI concierge from check-in to checkout.

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Ops console · stay board
Concierge desk

“An entire stay can turn on a sentence — we'd rather hear it the moment it's written.”

SuperNest · ops doctrine

Architecture

The connected operating graph.

One product, four operating roles — messages, tasks, proofs, and risk flags travel with the stay instead of getting paraphrased between tools.

Guest01

Stay hub, guide, requests, and AI concierge

Connected by default

Host02

Inbox, tasks, review risk, and team roles

Connected by default

Cleaner03

Schedule, checklist, proof, and escalation

Connected by default

Ops04

Properties, stays, trust, analytics, and AI

Connected by default

Stay workflow

From invite to checkout, one clear flow.

Invites, AI support, task routing, cleaner proof, host review, and ops visibility move together — instead of scattering across six tools and an awkward chat thread.

  1. 01Step

    Host sends invite

    Booking context, stay details, and attribution travel with the guest before the app opens.

  2. 02Step

    Guest opens app or scans QR

    Deep links open the app first, then preserve the invite through store and waitlist fallbacks.

  3. 03Step

    AI answers common questions

    The concierge answers from property facts, guide content, weather context, and approved responses.

  4. 04Step

    Requests route to the right team

    Guest needs become host tasks, cleaner assignments, or ops incidents with clear ownership.

  5. 05Step

    Cleaner completes proof

    Checklists, captions, thumbnails, retries, and local drafts keep field work accountable.

  6. 06Step

    Ops tracks the stay

    Operators see status, trust signals, analytics, tasks, hosts, guests, recommendations, and AI behavior.

Platform architecture

The platform behind every effortless stay.

Guest app, host app, cleaner flow, AI routing, and the ops console stay connected around the same stay — no second tool, no translation losses.

Mobile

Role-aware mobile app

One app opens in the right mode for each user — host, guest, cleaner, or operator — without context switching.

Read more →01
Cleaner

Cleaner task proof

Schedules, checklists, photo proof, and escalations stay tied to the turnover, so nothing falls through.

Read more →02
Ops

Ops console

Stay boards, trust queues, analytics, and bulk actions for the team behind every property.

Read more →03
Onboarding

Invite & download handoff

Invites, QR codes, app open, store fallback, and attribution stay coherent end to end.

Read more →04
AI

Voice notes & AI handoff

Guests and hosts can speak naturally; AI summarizes, routes, and escalates only when it matters.

Read more →05
Roles

Team roles & visibility

Every person sees the work they need — and nothing they shouldn't.

Read more →06
Product surfaces

One experience, four operating roles.

Guest, host, cleaner, and operations views share the same stay context — so every request, task, proof item, and escalation stays connected on its way through the team.

9:41
Your stay

The Ocean Loft.

Today · 3 PM

Smart lock unlocks when you're nearby.

In

Fri

Out

Mon

Nights

3

AI conciergelive
House guideopen

Concierge

“What time should we leave?”

Guest mobile

Stay card, arrival essentials, smart entry, AI concierge — every detail of the trip in one card.

9:41
Today3 props

Occupancy

87%

+4% vs. last week

Inbox · 3
  • Marina B.AI draft
    Early check-in?
  • Ren C.Done
    Wi-Fi password
  • Avi T.Action
    Late checkout
Earnings · 30d

$14,820

Net$11.8k
Clean$1.8k
Pending$1.2k

Host mobile

Inbox at a glance, occupancy, earnings, and an AI-drafted reply on every thread you haven’t opened yet.

9:41
Today · 2on track

The Sage Cottage

Checklist7 / 12
  • Strip and remake bed
  • Vacuum living room
  • Restock coffee + tea
  • Sanitize counters
  • Streak-free mirrors
  • Photo proof

Arrival · 3 PM

Margaret B. · 2 guests · 3 nights

Photo proof4 / 6

Cleaner mobile

A turnover checklist with photo proof, next-arrival context, and escalations attached to the stay.

Operations · today

Active

34

AI rate

87%

Open

03

Stays on the boards12 active
  • Ocean LoftIn stay
  • Sage CottageDeparture
  • Linden PinesArrival

Ops console

Stay boards, trust queues, analytics, and bulk admin actions for the team behind every property.

Reservations

Run every stay beautifully.

Join the waitlist for early access — guests, hosts, cleaners, and ops, finally in shared context.

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