Operational work, visible end to end
Host tasks, cleaner assignments, item checklists, photo proof, and escalation share one connected workflow.
Turnovers, maintenance, and ad-hoc tasks share a board
Every task carries the stay, property, assignee, due window, checklist, and proof requirements. Status changes are visible to everyone who needs them.
- Assignment status and SLA visibility per task
- Checklist active states roll up to the stay readiness summary
- Photo proof and captions attach inline
- Escalation status is the same record across cleaner, host, and ops
Assignment status and SLA visibility
Turnover state stays tied to the stay record so assignment and proof remain visible.
- Strip beds and start laundry
- Deep clean kitchen and bathrooms
- Restock amenities per house guide
- Capture photo proof for review
Cleaner workflow built for the field
The cleaner app keeps schedules, assigned tasks, item checklists, and proof capture in one focused mobile flow.
- Daily schedule grouped by property and window
- Item checklists with offline drafts
- Proof photos with captions and retry
- Escalations stay tied to the task record
Turnovers, traced. Proof, attached.
- 01The task opens with property, arrival time, and checklist scope.
- 02Each step saves as the cleaner works, even before final submit.
- 03Photos attach to proof with captions, thumbnails, retry, and remove.
- 04Blocked items escalate with the task context already attached.
- 05Profile keeps assignments, stats, notifications, and sign-out close.
The Sage Cottage
- Strip and remake bed
- Vacuum living room
- Restock coffee + tea
- Sanitize counters
- Streak-free mirrors
- Photo proof
Arrival · 3 PM
Margaret B. · 2 guests · 3 nights
Ops console keeps the team aligned
The task board mirrors into the ops console so trust queues, audit, and bulk actions stay in shared context.
- Task lists by property, team, and stay
- Trust queues for proof and escalation review
- Bulk actions for reassignment and override
- Audit trail of every state change
Every operating area, one editorial board.
- Properties
- Stays
- Guests
- Hosts
- Tasks
- Incidents
- Trust
- Recommendations
- Analytics
- Network
- Settings
- AI
Active
34
AI rate
87%
Open
03
- Ocean LoftIn stay
- Sage CottageDeparture
- Linden PinesArrival
Proof keeps the task accountable end-to-end.
Captions, retries, and gallery review attach to the task. Ops can review or escalate from the same record.
Step 01
Cleaner opens task with property and arrival context
Step 02
Checklist progresses with each item saved as work happens
Step 03
Photo proof attaches with caption, thumbnail, retry, and remove
Step 04
Blocked items escalate with task context already attached
Step 05
Host and ops review proof against the stay before checkout
The Sage Cottage
- Strip and remake bed
- Vacuum living room
- Restock coffee + tea
- Sanitize counters
- Streak-free mirrors
- Photo proof
Arrival · 3 PM
Margaret B. · 2 guests · 3 nights
One backlog, one shared workflow.
Bring cleaner, host, and ops onto the same task record.
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