Mobile app01
Host
Dashboard, inbox, properties, tasks, review protection, team settings
Team roles
Every user lands in the right SuperNest mode.
Host, guest, cleaner, companion, superhost, and admin roles stay scoped to the right app surface, with multi-role switching for users who belong in more than one workflow.
Mobile app02
Guest
Stay hub, arrival guide, chat, requests, local discovery, checkout
Mobile app03
Cleaner
Schedule, assigned tasks, checklist detail, photo proof, escalation
Ops console04
Operator
Admin console, trust queues, analytics, bulk actions, AI controls
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| Role | Access | Surface |
|---|---|---|
| Host | Dashboard, inbox, properties, tasks, review protection, team settings | Mobile app |
| Guest | Stay hub, arrival guide, chat, requests, local discovery, checkout | Mobile app |
| Cleaner | Schedule, assigned tasks, checklist detail, photo proof, escalation | Mobile app |
| Operator | Admin console, trust queues, analytics, bulk actions, AI controls | Ops console |
| Companion | Guest stay access scoped to the invited trip | Mobile app |
| Superhost | Guest experience support, escalations, network standards | Mobile and ops |