Getting Started

Setting Up Your First Property

A step-by-step guide to adding your first property to SuperNest and configuring it for guest invites.

## Getting started with SuperNest

This guide walks through the required steps for setting up your first property and preparing it for guest invites.

Step 1: Create your account

Open the SuperNest download page and use the available app-store link or waitlist fallback for your device. Once you have access to the app, tap "I'm a Host" and create your account using email, Apple Sign-In, or Google.

Step 2: Add your property

From the dashboard, tap "Add Property" and enter your property address. SuperNest will verify the location and set up your property profile.

Step 3: Enter property details

Fill in the essential information:

  • Property name and description
  • Check-in and checkout times
  • Maximum guests and bedrooms/bathrooms
  • Wi-Fi network name and password
  • Access method (lockbox code, smart lock, key handoff)
  • Parking instructions
  • House rules

Step 4: Build your house guide

Add sections to your house guide that guests will see in the app:

  • How-to instructions (thermostat, TV, appliances)
  • Amenities list with descriptions
  • Troubleshooting tips for common issues
  • Emergency contacts

Step 5: Add local recommendations

Curate your top restaurant, activity, and experience picks. These appear in the guest's Explore tab with your personal endorsement badge.

Step 6: Configure automation

Review and customize the default 7-step message sequence. Adjust timing, edit templates, and set your brand tone (warm, professional, casual, or luxury).

Step 7: Activate and invite

Once your completeness score reaches 100% for safety-critical fields, activate your property. You can now invite guests for upcoming reservations.

What's next?

  • Configure your AI concierge settings (auto-send rules, confidence thresholds)
  • Set up your first automation sequence
  • Preview how the guest app looks for your property